Call center Sykes Enterprises plans to cut 167 jobs


A Spokane Valley call center intends to lay off 167 employees.

Sykes Enterprises notified state regulators of the action. The layoff date is effective March 12, according to records released Friday afternoon.

Sykes has 43,000 employees, with offices in 24 countries.

In 2010 the company purchased ICT Group Inc., which first set up the call center in Spokane Valley a decade ago inside the former U-City Mall.

Representatives of Sykes could not be reached Friday afternoon. The layoff announcement was made by the Washington State Employment Security Department.

Source: Spokes Man